Red Cross Courses FAQ

How do I access the online portion of my blended learning class?

An email containing the hyperlink and directions for accessing the Red Cross Online Learning portal was sent to you after your registration.  If you can not find the email in your inbox please check your spam folder. You may also use the hyperlinks below:

What do I do if my Login does not work for the online class?

Be sure you use the CREATE LOGIN button to create a NEW LOGIN.  The login information you used to register with us is NOT tied to the American Red Cross online learning portal. 

Are classes guaranteed to take place?

Occasionally emergencies or illness may prevent our instructor from holding a class as scheduled. In the event of a class cancellation, we will make every effort to contact students with information to resolve the issue. Please provide your cell phone number at registration so we have the most effective way of providing information. We work hard to prevent cancellations and we will provide a remedy that works for each student. 

Where can I get a copy of my Red Cross certification?

You may access your certification directly from the American Red Cross database by clicking on this link and entering your information:

I can't make my class tomorrow, what's your refund or transfer policy? 

See Our Terms and Conditions