Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at customerservice@safetycheckservices.com

Course Selection

HeartCode BLS is a self-directed, blended learning program that uses adaptive technology to help students acquire and demonstrate Basic Life Support (BLS) skills.

After completing the cognitive portion of the course, students practice and test their skills with an AHA Instructor. Upon successful completion of the cognitive and skills tests, students receive an American Heart Association BLS course completion card before leaving the class.
  • The online portion of HeartCode BLS is estimated by the AHA to take 57 minutes to complete, some finish sooner and others longer, depending on the student's experience.
  • The hands-on skills session can take between 60 minutes and two hours to complete, depending on the student's experience.

Note: digital access to the student manual is included with your HeartCode.

AHA Heartcode BLS: 2-4 hours

Traditional AHA Classroom BLS: 4-6 hours

If you are completing your certification for general workplace or OSHA compliance, select one of the "Adult Only" formats here.

If you need Bloodborne Pathogens training as well, add it to your order.

  1. Register for a skills session here.
  2. Send a copy of your current AHA BLS card to anita@safetycheckservices.com
  3. Attend and successfully complete the hands-on skill session
  4. Pass a written exam after your skills session. Note: if you would like to forego the written exam complete the online portion: The online portion of HeartCode BLS is estimated by the AHA to take 57 minutes to complete, some finish sooner and others longer, depending on the student's experience and provide your completion certificate to your Instructor
  5. Receive your Amercian Heart Association BLS certificate before leaving class

Group classes can be arranged at either your site or one of our offices. Discounts are available based upon the type of class and number of students.

A contract code is available for your staff to use at checkout to lower the price to your contracted pricing; this allows your staff to come to any of our sessions at their convenience but pay the discounted price of your negotiated agreement.

Your employees can each pay on their own or we can invoice your organization.

This option works well if you don't necessarily need all your staff certified at the same time but still want the benefit of a group class discount.

General Class Questions

Occasionally emergencies or illness may prevent our instructor from holding a class as scheduled. In the event of a class cancellation, we will make every effort to contact students with information to resolve the issue. Please provide your cell phone number at registration so we have the most effective way of providing information. We work hard to prevent cancellations and we will provide a remedy that works for each student. 

  1. Register for a skills session here but give yourself enough time to complete step 2. This will hold your seat and prevent delay.
  2. If not already completed, complete the online portion: The online portion of HeartCode BLS can be completed in approximately 1 to 2 hours.
  3. Send your online portion completion certificate to anita@safetycheckservices.com.
  4. Schedule the hands-on skills session here (if not already scheduled at Step 1)
  5. Attend and successfully complete the hands-on skill session
  6. Receive your Amercian Heart Association BLS certificate before leaving class

You can reschedule your class up to 6 hours before the scheduled start time of class by using the link at the bottom of your registration email

Pricing

If you would like to pay in class please select "Reserve my Seat and Pay in Class" at checkout. You can pay with:

  • Cash
  • Check
  • Zelle
  • Venmo
  • Cashapp
  • Apple Pay
  • Visa, Mastercard, AMX, Discover

If you would like to pay over time choose Affirm at checkout.

For all classes, you are entitled to a full refund in the event you cancel your enrollment at least 5 days before the course starts. You are entitled to a partial refund if you cancel your enrollment no later than 24 hours before the course starts; you will receive the course fee back minus $30 for CPR / BLS courses.

No refunds will be granted within 24 before class or after the class has completed.

Refunds can take up to 14 days.

To cancel please call us at 936-213-0580.

If you need to reschedule please see the link at the bottom of your confirmation email.

Please see our Terms of Service for additional information.