Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Course Selection

If you are completing your certification for a position that works with children, such as daycare or school teacher, school bus driver, etc. or you are a Foster / Adoptive Parent, select the "All Ages CPR / AED  plus First Aid" format.

If you are completing your certification for general workplace or OSHA compliance, select one of the "Adult Only" formats.


General Class Questions

Occasionally emergencies or illness may prevent our instructor from holding a class as scheduled. In the event of a class cancellation, we will make every effort to contact students with information to resolve the issue. Please provide your cell phone number at registration so we have the most effective way of providing information. We work hard to prevent cancellations and we will provide a remedy that works for each student.